Frequently Asked Questions (FAQ)

1. Can't all ambulance services do what you do?

No. Many ambulance services may station an ambulance at your event, but they often lack the expertise and knowledge required to properly protect and manage an event. Similar to the evolution of medical specialization, ambulance services have also diversified. Paramedics now specialize in various fields such as Aero-medicine, Bariatric medicine, Combat Medicine, Critical Care Transport medicine, and Special Event and Large Crowd management. SEMS recognized this need for specialization 21 years ago and became the industry leader in providing specialized medical services for events.

2. Why should we choose SEMS?

Experience counts. SEMS has spent the last 21 years perfecting procedures, pioneering equipment, inventing technology, and teaching others worldwide. Our expertise has been sought after by prestigious events such as the 2012 Olympics and Presidential Inaugurations. We have also collaborated with various agencies during high-profile events that attract high-value targets. As the oldest and most experienced Special Event Medical Company in the industry, we have gained the respect of our peers. In fact, we were approached by Jones and Bartlet, a prominent publisher, to write a certification course to educate other providers.

3. What sets SEMS apart from other medical service providers?

SEMS stands out from other medical service providers due to our extensive experience, specialization in event medicine, and our reputation as industry leaders. We have a deep understanding of the unique challenges and requirements of managing medical services during special events and large crowds. Our team is trained to handle a wide range of situations, from routine medical emergencies to complex scenarios that demand specialized care. By choosing SEMS, you can be confident that you are working with a trusted and reliable partner for your event's medical needs.

4. How does SEMS ensure the safety and well-being of event attendees?

SEMS prioritizes the safety and well-being of event attendees by employing highly trained and specialized medical professionals. Our team includes paramedics with expertise in Special Event and Large Crowd management. We have developed comprehensive procedures and protocols tailored specifically for event settings, allowing us to effectively respond to emergencies and provide timely and appropriate medical care. Additionally, we continually invest in state-of-the-art equipment and technology to enhance our capabilities and ensure the highest level of care for event attendees.

5. Can SEMS provide medical services for events of any size?

Yes, SEMS is equipped to handle events of any size, ranging from small gatherings to large-scale festivals or international sporting events. Our experience spans a wide range of events, including concerts, conventions, marathons, and more. We have the resources and expertise to adapt our services based on the specific needs and requirements of your event, ensuring comprehensive medical coverage and peace of mind for both organizers and attendees.

6. Do you operate within legal and jurisdictional requirements, and do you have the necessary insurance coverage?

Absolutely. SEMS operates with utmost professionalism and complies with all legal and jurisdictional requirements. We understand the importance of adhering to regulations and ensuring the safety and well-being of both our clients and event attendees. Additionally, we maintain comprehensive insurance coverage to protect against any unforeseen incidents or liabilities that may arise during our service provision. When you choose SEMS, you can have peace of mind knowing that we prioritize legal compliance and maintain the necessary insurance coverage.

7. Are your staff specially trained and undergo background checks?

Yes, our staff undergoes rigorous training and are carefully selected to ensure they possess the necessary skills and qualifications to handle medical emergencies during events. Our paramedics and medical personnel are specialized in Special Event and Large Crowd management, equipping them with the expertise needed to handle a wide range of situations. Furthermore, we prioritize safety and security by conducting thorough background checks on all our staff members, ensuring that they meet the highest standards of professionalism and trustworthiness.

8. How can we request SEMS services for our event?

To request SEMS services for your event, please visit our website and navigate to the "Contact" or "Services" page. There, you will find the necessary contact information to reach out to our team. We recommend reaching out to us well in advance of your event to allow for proper planning and coordination. Our experienced staff will work closely with you to understand your event's medical needs and develop a customized solution that meets your requirements.